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Chapter 3: The Outsourcing of the enterprise activities
and the cost analysis

3.2. The subjects of the Outsourcing

The figures implied in the outsourcing are essentially three: beyond to the enterprise that external the own activity, we find again the provider (or vendor or outsourcer) and the enterprises to which the provider address.
The figure centers them is other the provider, that is that enterprise that is engaged to supply the assets and the services demands, in the times wishes you to the enterprise that has external the activity.
Generally the provider it has to disposition a basket of enterprises to which to make reference in order to obtain the assets and the services to supply; being able to count on a large amount of coming from demands from various customers, the vendor it can generate savings of scale, being able to offer therefore produced and services of optimal quality to favorable prices.
Moreover, in the types of outsourcing more extensive, provider the work to tightened contact with its customers to the aim to define strategies and objects to you, characterizing the problems and searching of the better, taken care solutions than to introduce the changes in way it graduates them and not too much repentino, waves to avoid some it begins them comprehensible imbalances.
In the increase of the processes outsourcing, in fact, a lot is proceeded for degrees that some outsourcer, at first, send of the staff in the enterprise customer in order to collaborate in the determination of the BPR strategies, or simply in order to help to form the staff in the within of the outsourcing and to develop a job team that constitutes the interface of reference in the relations that are established in the comparisons of the provider.
Just for how much as soon as said, the application of this managerialinstrument, presupposes to succeed to find vendor adapted to the requirements of the enterprise: entrusting itself to operating characterized, activities and functions are not only delegated, but competences and specificities of field are acquired, otherwise not to the capacity. Draft of one objective, today easy superskillful condition blooming of a wide market of provider.
It is possible to classify the figures and the tipologyof outsourcing based on the mission entrusted to the supplier and the amplitude of the mandate conferred to supplier 16 .
To second of the mission entrusted to the supplier we characterize: the Infomation Technology Outsourcing (I.T.O.) and the Business Process Outsourcing (B.P.O.).
The Information Outsourcing technology consists in the outsourcing of the activities of development, exercise, maintenance of the systems informed to you, in particular:

The market of the information tecnology outsourcing introduces numerous points of critical like: The business process outsourcing the activities of support to the mission of the organization consist in external, it refers to the processes not informed to us and therefore: The main differences regarding outsourcing the IT are that rather than a single activity comes managed to outside of the enterprise an entire area of process, and us more to field IT in tight sense is not limited.
The advantage and concept outsourcing that derive some remain invariati, but for services B.P.O. competences and strategies are demanded that outsourcer a IT not necessarily must offer.
An account in fact is to guarantee the vital cycle of that operation is legacy to the IT (and upgrade of the park it blots some, connettivitą, junior clerks to you, etc), various it is to participate and to share an entire business process offering therefore also professionals adapts to you to comprise the strategy of the ready company customer and to being partner in the change.


 


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